Program Manager, AP Program Information
The College Board, the national educational organization, is conducting a search for a Program Manager, AP Program Information for our Advanced Placement program. This position is based in our New York City headquarters.
Named by Fast Company as one of the most innovative education companies in 2015, the College Board is a mission-focused organization. This job requires a strong focus on improving educational opportunities and outcomes, particularly for disadvantaged students, in the context of a competitive business environment.
About Advanced Placement (AP®)
AP® is a rigorous academic program built on the commitment, passion and hard work of students and educators from secondary schools and higher education. With 38 courses in a wide variety of subject areas, AP provides willing and academically prepared high school students with the opportunity to study and learn at the college level. Learn more at https://apstudent.collegeboard.org/exploreap.
The Program Manager, AP Program Information ensures that the Advanced Placement Program achieves strategic and business goals through the successful planning and delivery of a large and diverse portfolio of print and electronic communications. She/he is responsible for defining and managing processes to evaluate, resource, and track relevant projects, workstreams, and activities and ensuring that all deliverables meet a high standard of quality. She/he will support the end-to-end management of scope, schedule and budget for the portfolio; provide regular status reports to program leadership; and serve as a key liaison between the AP Program Information team and other teams. The ideal candidate will have a deep commitment to education and project/program management and communications/publishing experience.
What you’ll do
- Plan and manage the AP Program Information portfolio of work: oversee annual and quarterly planning and budgeting cycles. Prioritize work requests, aligning the work, the program’s goals, and available resources. Work with team members to translate long-term and short-term goals into work plans.
- Create and implement formal processes, policies, and tools for key team functions, including: work intake and prioritization, demand and capacity planning, quality control, collaboration, documentation, and evaluation.
- Report on the portfolio of work: identify critical milestones and KPIs and other relevant metrics. Establish regular cadence of reports to department and program leadership on work status, wins, team capacity, and progress towards goals. Proactively project and address needs and risks.
- Serve as team’s primary liaison with program managers in other divisions and service units.
- Ensure continuous improvement of the AP Program Information team and its work products: help the team understand how it works best and how it can get better. Demonstrate year over year progress towards greater efficiency, productivity, and quality.
- Resolve issues and roadblocks with deliverables. Collaborate with program staff and team members in other divisions to adjust scope and schedule, as needed, to ensure that critical communications stay on track.
- Team management: facilitate team meetings and ongoing team collaboration. Lead team’s engagement initiatives. Serve on AP Program Information leadership team.
- Develop and maintain an integrated, cloud-based AP communications calendar and dashboard.
- A Bachelor’s degree. Master’s degree in Business Administration, Public Administration, Nonprofit Mangement, Publishing, Strategic Communications, or related fields preferred. PMP certification highly desirable.
- A minimum of 7+ years’ full-time, progressively responsible experience in project or program management, management consulting or equivalent.
- Experience supporting large-scale projects – ideally, in the digital or education spaces – with complex, interrelated, work streams.
- Familiarity with project or portfolio management tools, such as UMT360, Smartsheet, and MS Project, and agile methodologies.
More about you
- Team-oriented, with a strong commitment to helping teams and team members unlock their potential.
- A savvy diplomat, adept at negotiating solutions with staff at all levels.
- Mature, with sound judgment and the ability to view situations and issues from multiple perspectives.
- A creative problem solver, who can come up with fresh approaches to tough business and operational problems.
- A process guru, who excels at developing and evangelizing clean, repeatable processes.
- Comfortable with data and telling stories with data.
- Clear and compelling in your written and oral communications, able to tailor messages to different audiences.
- A self-starter that thrives in fast-paced environments.
- Highly adaptable to new information, situations, or challenges.
We offer our employees an outstanding benefits package, which includes 4 weeks of paid time off, a generous
retirement savings plan, tuition reimbursement, and ongoing professional development and training.
If you are interested in joining the College Board in this position and you meet our qualifications, we encourage you to apply by submitting your resume and a brief, introductory cover letter through our Careers page at www.collegeboard.org/careers
Our mission is to clear a path for all students to own their future.
The College Board is committed to diversity in the workplace and is an Equal Opportunity Employer. The College Board participates in E-Verify, a service of DHS and SSA, where required. Please understand that only qualified applicants will be contacted.